Missed call calculator

Why use the calculator?

The results could very well surprise you. The cost of missed calls on your business may well stagger you when you take the result to a yearly figure.

Verdi business messaging

Australia’s leading Virtual message service is offering a two-week free trial to interested
participants, so you can actualise the calculations to your business.

Australias best virtual message service



Click to contact Verdi Messaging

The average business misses about 50 calls a month.
At least 20% could be sales
The product value of $300
and a 50 % margin represents a potential loss of $1500 a month or $18,000 a year.

We thought about introducing a lifetime value calculation to extend this further but the result would be staggering.

Example
A Physiotherapist customer may return over many years and spend about $700 a year
Say 5 years so a return of $3500.

A dental client two times a year with an average spend of $500 for 10 years a missed return of
$10,000

A tyre store with a $1200 sale every three years

Car service centre with a 10-year customer could forgo $ 5000 in a single missed call

It is not only about money.

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Man with no money

Your brand is important in the know, like and trust principal of selling. Missed calls at
any time can damage your brand and remove a whole family of clients forevermore.
At Verdi, they concentrate on maintaining your brand.

Staff support is front of mind

Always in place to support staff

There are times that duties conflict with each other and the pressure on front line staff to juggle the requirements is a difficult situation and something must give.
Somethings you can recover and some you can’t.
With a good support Message service telephone calls can be recovered efficiently and effectively.

Missed call calculator by Peter Hanley

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With nearly 40 years in the message business, my aim is to help
a small business survives in any market condition.

4 thoughts on “Missed call calculator”

  1. Sounds very interesting, I have heard of virtual message services before but I don’t really know how successful they have been for businesses, or how efficient they are when compared with what they cost. 

    I’m wondering if there are any virtual message services that offer a few weeks trial period first, so that you can see if the system with be worthwhile for your business or not?

    • Hi Chris, I believe most will offer a free trial and money-back guarantee. In Australia my service demands they take a free trial so that we get to know each other before we commit.
      It saves a heap of problems later on,

      Thanks for your comments.

      Peter h

  2. I think every business needs this data to improve their services. It may seem insignificant for a day or a month but when you see the total for a year, you see how devastating it can be for your business. I think a business needs to take every opportunity to maximize their revenue and finding a strategy to reduce the number of missed calls can help. First, you need the data and then study how and to apply in order to reduce missed calls and improve the revenue.

    Thanks for sharing.

    • Thanks for the comments and kind words. As I work in this area I fully understand the opportunities 
      that can be missed. I designed the calculator  ( I used Fiverr for it ) and think it works well

      Kind regards

      peter H

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