working from home

There is no better time than to look for customer service jobs from home. It is just as important now as ever to be a work from home consultant.

Customer service skills

I write this in the middle of the Covid_19 lockdown when millions have moved home and companies have suddenly discovered that Customer service consultants or representatives are an easy application.

First of all are the tools required and these can be pretty basic.

Customer service skills are learned on the job.

Every job you do will require some basic skills that come with the appointment.

For example, it may be product knowledge, pricing, company knowledge, times of trading etc.

These will be introduced at the time of appointment along with the customer service goals you will be expected to achieve. You can't plan these unless you target a specific consultant role.
Your customer service duties will be provided to you and tips to meet their expectations

However, what you do need to supply is a clear speaking and confident voice if verbal traffic is to be used and natural typing and computer skills even if basic.

Customer service roles to avoid

Importantly is my second piece of critical advice for anyone starting anew in Customer service.

The internet is full of scammers that take advantage of those that are more susceptible to working for nothing.

When we start looking for internet jobs we take the easy opportunities that are presented and wrapped up as great income earning methods for instant wealth. I did them, my wife tried and many others as well but the scammers made the money we paid with time.

This will include surveys, emails, shopping and others offering insignificant returns for lots of work.
Importantly, if you are going to work, then do it for the best return available and not for peanuts.

What most starters don't realise is that you are better off doing a training course than wasting time on $0.20 an hour jobs. It would have made me a lot more money and much quicker with this advice. Wealthy Affiliate training is free to start.

Customer service examples

I just know that you are chaffing at the bit wanting to know what jobs you can do working from home and being a great customer service representative.

I grabbed a short list from Google to start you thinking. These are simply ideas along the lines of what is available.

• Tech support
• Online Chat
• Home Call centre
• Virtual assistant
• Tutor
• Social Media Manager
• Writer or blogger
• Bookkeeper
• Billing and credit management
• Sales support
• Cold calling
• Dispatch
• Co-ordinator and scheduler
• Business newsletters
• Email marketing
• SMS services

Some will be of interest, others not so much. One factor will be whether you are working locally or nationally.

I have a small business and do all the support activities.
My billing is done by my Virtual Assistant who works part-time from home.
At times I use short term labour for customer acquisition. As a result, we use three different roles in one business.

My best customer service objective

I need to draw a softline between customer service plans and marketing as they do tend to merge at times.

Customer service is a support based activity for a client that wants to keep his customers loyal. or as Wikipedia says;

Customer service is the provision of service to customers before, during, and after a purchase.

Wiki

Everything starts with a plan around the customer service duties you would like to perform. This will include the time you will commit to the opportunity and the skills you bring to the table.

This plan will indicate the direction you wish to proceed and provide the details for your Customer Service resume. You may have to go after a position if it does not walk through the door.

We all have personal strengths and weaknesses as well as likes and dislikes and these should be focussed in a direction that you want.

Using a Job provision company

I just googled a local company that provides work opportunities and found several service jobs working from home part time.

By now you will have an idea of what you want to do so focus your abilities toward a position you will like. If being a bit timid telemarketing as an example is a no go, it is soul destroying for many of us who can't handle rejection.

Customer service jobs from home and finding customers.

Chasing your own Customer service business

Yes, you can go out there and ask for work if you want a local based opportunity. If you have a resume and a plan then it is just convincing someone of the value that you will bring to the table.

Think about debtor collection over the phone, calling to confirm appointments for the medical industry, keeping Facebook up to date for small businesses.
Bulk emails and newsletters

Soft selling to clients for a product or service.
An example may be a doctor reminding people to get a flu injection, a mechanic reminding about car servicing, a real estate company about a new home just listed.

Walk down the local street and put yourself in their hands and dream up an opportunity. It may be for one client or more but it will be the basis of a real business for you.
Design the service around your hour, kids at home or at school when you are free to put in a concentrated effort.

Your clients want results and you want them as often as possible.

Conclusion

First of all, I trust some gaps in your knowledge have been filled. Secondly, I have instilled enough enthusiasm to get you off your butt and to start chasing a dream.

Finally there is no better time than now, businesses have learned to accept remote workers provide a valuable option and that was proven during the stay at home crisis as many moved out of the office.

Importantly, you need to provide a work ethic that will guarantee results. Working from home requires a degree of dedication that an office does not.

Productivity certainly fell during Covid times because most were not structured well enough to avoid temptations when no one is looking.

|I have worked from home for many years and work in set periods of time to make sure I accomplish a good effort and result.

Customer service jobs from home by Peter Hanley

New online business ideas for 2020 and the best ways to make money. The world has changed and so has business, so you need to adapt now for success.

The year to date

That's a really depressing story but one that is repeated world wide.

Every country will be having problems and every business will be in a cycle of hardship.

Online business ideas that make money.

Our favourite over time has been Amazon. this is easy to join and it was an affiliate dream. Things change.

In March 2020 Amazon halved most of its affiliate commissions to a low that makes it almost impossible to get a return.

Amazon announced huge commission cuts, effective April 21st. Here are the cuts:

• Furniture, Home, Home Improvement, Lawn & Garden, Pets Products, Pantry – was 8%, now 3%
• Headphones, Beauty, Musical Instruments, Business & Industrial Supplies – was 6%, now 3%
• Outdoors, Tools – was 5.5%, now 3%
• Grocery – was 5%, now 1%
• Sports – was 4.5%, now 3%
• Baby products – was 4.5%, now 3%
• Health and Personal Care – was 4.5%, now 1%
• Amazon Fresh – was 3%, now 1%

That will rock your profits unless you double your sales. Furthermore, Walmart has done the same thing and slashed margins to the same levels. Collusion is not allowed but this copycat attitude really bugs me.

New online business ideas that will make money.

How to make online money

What is selling fast right now? Gym equipment, sporting goods, board games, bicycles, exercise equipment

Most profitable product: Amazon has left the game so you need to find a better affiliate.

Trending products are always a winner so search for the latest trends, they could be Jordan boots or rowing machines.

Define your audience segment. no good selling Jordan boots to seniors.

Concentrate on one great offer and deliver excellence.

Promote it aggressively.

Online business ideas to start

1. training is a huge opportunity during lock down times. People want to fill in time and learn things so give them an opportunity.
   School training, languages, home exercise, home maintenance.
2. Cleaning has become a trend product, cleaning materials and even promoting labour or target areas. Consider children's playgrounds when and if they reopen
3. Homewares have become a big seller including cooking products, carpets, curtains, cushions. Everything busy people don't notice but lockdowns do.
4. Cooking has become a trend with appliances and books secret ingredients. Herbs and spices.
5. Blogging is a now thing. people have time to read and want answers to a huge variety of issues.
6. Making a video. This should be number one on the list because it is so in demand. YouTube has grown in leaps and bounds since lockdown.
7. Target set groups or ages like seniors or trendies
8. Podcasts on issues
9. Finally, spend your money carefully

Save your money when working online

This is important because when we want a quick return you look for easy pathways to instant money. Let me tell you there is no magic fairy. It all takes a bit of effort and a clear plan to take you on the success path.

High priced training programmes are the sucker bait of the day. You can spend thousands of dollars to learn simple principles that are generally available to everyone for free.

Yes, I occasionally recommend paid programs like Roy Carter for those wanting a guaranteed return for a short period of time spent.

However, most ideas are very low investment and high return.

When you have all the basics in place and understand the business, it is time to seek out higher returns.

Now is a great time to grab affiliate income based around good margins and high selling products to maximise your efforts.

If you want to give up on Amazon and Walmart, find a new opportunity near you in a product you want to take advantage of when the time is right.

Google Products Space affiliate to pick from the thousands on offer eg
gym equipment. This simple search found over 100 offers available to choose from

Ideas to start a home business

For those that are new to the market the fastest way is to get some basic training before you waste time and money.

I am a Graduate from Wealthy Affiliate, the best training site available worldwide and starts out free for the basic course.

In about one week you will have enough knowledge to know what you want to do and how to start. Wealthy Affiliate will teach you to plan and build your own websites so that you will be able to market right along with the pros.

Without the basics, you will chase course after course, throwing money long and wide to gather pieces of the puzzle.

The economy is stuffed, it's time to take advantage.

Like everything that goes down it will come up and the cycle of wealth will return. Therefore you have no time to waste.
Get the basics and chase your dream in a super hot market.

Find your niche, target the buyer aggressively with high income earning products and reap the rewards.

To do this, build your plan on a solid foundation that provides a chance of success.

Ideas with low investment

Yes, you can make money without a whole bundle of capital as long as you learn the fundamentals before you start.

Affiliate marketing is simply selling someone else's product and getting paid for it. Biggest game on the line with people making millions every day.

Affiliate marketing with recurring revenue. This is what I call the best game in town because you can build a real business. The one that pays you every month for years to come.

Blogging is for everyone that likes to write. It takes time to get recognition but when there the returns come from many directions. Affiliate sales advertising revenue and your own products sold directly.

Email marketing. This is still a high profile opportunity for yourself and on behalf of others and has great top end earning potential.
As you build your list you grow your income to whatever level you like.

• Email sales
• Newsletters
• Autoresponders
• Bulk mail
  email marketing for small business a step further

Social media is a must-do venture that most business owners still don't understand. Sell your services or your products and reap the returns from Facebook, Instagram, Twitter, LinkedIn etc.

Over 59 % of all people access Facebook every single day and a reported 64% trust your brand more when seen on Social media.

Selling retargeting, advertising are all there for those wanting to tread this path.

Ideas for seniors

Maybe I should put ideas for students, ideas for moms or dads, those suffering from problems or race or colour.

Online we are all the same, it is, without doubt, the most equal forum on earth because there is no discrimination in any form.

I have a friend who dropped out of college to concentrate on Affiliate marketing and at 20 years old he is killing the money. Another is an 82-year-old lady who blogs with the best. People from many low-income areas in Africa operating legitimate incomes. It does not single you out in any way.
Mothers, students, retirees and those that are out of work and can't find a job are making money on the internet.

Conclusion

The right time to start your opportunity is now, not tomorrow and not next week.
Above all, you are not too busy and you have enough money. Consequently, this is no place for excuses. In addition, this is your ah-ha moment so grab it with two hands

However, only you can supply the effort. All the nice words in the world will not help. Plan a journey and follow the paths to success, enjoying some of the bumps along the way.

Remember you go to College for five years to learn how to get a job, where you spend a lot less time learning a highly paid business.

Finally: Tread your own path.

New online business ideas by Peter Hanley

If you would change just one thing could your life be different?

Your life is programmed by your beliefs

Your beliefs come from stories you hold from the past and they determine your values.

Therefore you must change the stories to change the future.

I am not a Psyche or specialist at this. I was just listening to a series and this happened to be the subject.
When I debated what one thing I could change that would make a difference to my world?

In wondering about this I thought I might take you along with me.

The stories we grow up with become what we believe, we are told things along the way that form our beliefs. It may be that we are dumb, useless, or no good, money is evil and those that have it are crooks.
if these become our values do we become self-destructive and lead us to bad decisions and lack of motivation due to our inherent beliefs.

Wikipedia and decision making.

Your values promote how you behave and hence your results

If we understand all this and wish to change it what can we do?

Do we change the stories on which we have grown and hence our belief structure?

We can certainly work on our values and how we see ourselves in our own eyes and in the eyes of others.

We all like money, I don't mind that people have a lot of it and recognise that the rich get there by the good decisions they make.

I certainly squandered my future spending money along the way and not squirrelling enough away for later life. If I had my time again I would do something different.
Perhaps I have had a gambler mentality and believe I can change the odds.
This developed from a story. A story that was in my past.
My father was a conscientious government worker who invested in retirement to be achieved at the legal age of 65. Dad died at sixty-four and a half and wasted that opportunity.
Then I became the opposite, a risk-taker wanting to cash out my winnings but like the gambler, I went home with empty pockets.
having passed the age of retirement and succeeded both my parents by 10 years and now reflect on the past

If I can change one thing it is taking the risk out of a venture so that I can have some security in retirement
Do you have a story in your life that dictates your actions and alters your identity?

Another life story

I see things out of the square. In my time I have managed to pioneer many projects that others could not envisage and turn them into reality.
However, I believe I get bored with reality and want to move to the next big issue.
Growing greater and moving into a wider circle of operations.
My problem is it is happening again.

My decision is to stick to one thing and do it properly.

Do you have a story like this?

Health decisions

It is no good making decisions when you have health problems. We know that bad health affects the majority of us. Weight, diabetes, lack of exercise and overindulgence in a range of medications and substitutions.

You need to make lifestyle decisions if you wish to live a healthy life.
The person that is in charge is you. It will be too late if you don't take control of your life.

My decision is to eat well, exercise regularly and have a good sleep every night.

Conclusion

You may read this and think “what the heck” as it turned into a personal therapy session however think about your life and your story. I am rewriting my story and my values to become a better person, how about you?

Change one thing, a story by Peter Hanley

You may also like business marketing

How to make residual affiliate marketing income from home with easy training and no expenditure until you want to expand a quick journey to success

What is residual Affiliate marketing income?

To start we know what Affiliate marketing is and the residual income is what is left for you to spend.

You are selling or referring other peoples products and getting paid a commission. Sounds pretty easy but what are the steps you need to take?

First of all, Affiliate marketing is, in my opinion, the best job in town.
You get paid whilst you sleep and on holidays whenever a sale is made.

Sometimes every month with residual income. This is where you sell a product like a web hosting that is billed monthly.

This way you build a credible business that can lead to a full-time occupation. Sound too good to be true?

Affiliate income rule #1

The first thing to do is have an understanding of what this Affiliate business is all about. What products, where to find them and how do you do it.
I recently ran an article to explain this on Web hosting.

It is not good fronting up to a business, online or real and saying hey I want to sell your product because I think it is great.
They will ask you how are you going to do this and what experience do you have. Your answer of “none but I am keen' won't normally wash it.
So where do you start your learning curve?
Warning number one. Don't get sucked into high priced learning courses because there are better ones for free.
Amazon, for example, has small courses and a University if this is your choice.
Wealthy Affiliate has a full training program,
ClickBank, Udemy, CPA, Skillshare, Warrior plus etc all have programmes but many with the dreaded upsell where you are sucked into paying money.

Do a few free courses and find out which way you want to go because there are literally millions of opportunities in any subject you can think of.

Do you want to market with an affiliate commission? Rule #2

First of all, it takes a lot of effort to sell small items with a low commission. It takes the same effort to sell items with a good margin.

If you were selling $15 books with a 10% return you would need to move a whole heap of product to realise a return.
However, if you sold a $2000 training course that had a 30% margin one sale a week would give you a return.

Furthermore, if you sold a recurring income product at say $50 a month with a 40% return over 3 years it would return you $ 720.

These are your early choices to make that justify a return to the effort contributed.

How to sell a product on the internet. Rule #3

You will need a website, blog page or funnel.
Because these all do basically the same thing we will just call them webpages
OK, you can round up friends, do emails, advertise on Facebook or Instagram, door knock or a whole host of ideas.

Don't Panic! A webpage is easy, it can be free and you can do it from home.
Well, a little bit of training but, hey, that's why we are here.

Throw in SEO and contacts and you are getting closer.
Rule #4

Search Engine Optimisation or SEO is your web address and how people find you. This used to cost hundreds of dollars a month but now you can do it yourself.

That is where your contacts come from. People will search for you using Keywords ( There I go again getting technical ) but you will learn this quickly. In fact, we have a great tool that will do all the heavy lifting for you. It is called Jaaxy and with a bit of time we can discover all the terms to bring you the customer

All this basic stuff is the must-know of Affiliate marketing. Rule #5

Like any business, you must start with the infrastructure that will deliver results or you have little or no chance of success.

It is not that hard to learn it just takes a bit of time and effort. Remember you are building a real business on the line here. Not just a casual outing and a cup of coffee.

An online business can be an hour a day or 10+ hours a day it is up to you.
Once you have the basics it is only driven by the results you want.
You can make a few dollars a month or a five-figure monthly income.

The great part is that Affiliate Marketing has no ceiling. People make multi-million dollar incomes without owning a product or billing a customer.

Make residual affiliate marketing income from home as an Affiliate, the best job in town.

What do you sell as an Affiliate, Rule #6

If you have a particular preference, start from there.
It might be clothing, sports goods, training or any number of things.

In this case, the first thing to do is go to Mr Google and type in the product (space) Affiliates and you will get an initial list to think about.
Then you will consider important things like the margin or the money you make, how many returns, customer complaints and other indicators. Have a look at a review and feedback to get as much information as you can as your background build-up

For those that have no idea of what to sell, I will give you three starting ventures so that you get to ride your bike early.

When you are set up and generating a few enquiries, you can approach those you have selected and provided a valid resume.

Beware the Scams. Rule# 7

This is a really important issue because the Internet is full of them. We had one example called MOBE, for about 5 years operated a training course with a $49 entry. A fabulous opportunity to make a bundle of money and travel the world. A lot of seasoned marketers joined in because of the dazzle and fixed on the results.

After the $49 came $99 then $199 then $999 up to $19999 to join in the recruitment drive. No money, not a problem, we have a finance package for you.
Mid last year, they were closed by the USA Feds who clawed back a couple of hundred million dollars. The punters have been left in the lurch with nothing to show but credit card debt.
It was slick, it looked good but it was greedy.
No one can save you or teach you if you travel into the dirty mire of Internet scams.

My three best picks to learn Affiliate marketing.#1

Wealthy Affiliate is a web hosting and internet training program that helps you get started. You can enter for free and start from day one as an Affiliate making residual income.
They use WordPress Websites and onboard building platforms and as many instructions as you want.
Your first webpage is free and if you want to upgrade then it is $49 a month with 50 included sites.

The best thing is the members' forum, Live training, ask a question and excellent 24-7 support. This is all invaluable for the starter as you will always have lots of How to questions.

You build a Website following easy written and video training starting from basics to the most advanced.
In fact when I joined I knew most of it and skipped a lot of the training. I soon realised that I needed to go back and start all over as I had missed a lot.

There are no upsells, ever. There are alive Keyword tool and a newly released Affiliate site. You can search for recommended programmes and join quickly to establish your growth.

Everything is in one place.

Jaaxy will be my #2

Everyone on the internet will need access to a Keyword tool. We use it every day when we are marketing.

Jaaxy explained.

Jaaxy comes in a free format and a professional upgrade that delivers outstanding opportunities for you to be found.
Remember that Keywords are the backbone of everything you do. They are what people search on Google, Bing or even Youtube to find you or your product.
The majority of good tools come at a cost. some may offer a bit more, others certainly less.
The good thing is that you can join the Jaaxy affiliate program to help start your journey and make a good residual return.

YouTube is a new opportunity for great success #3

YouTube business has been avoided for a long time probably because of the expense and time needed to do a business Video.
However, times have changed and YouTube has become a search vehicle used nearly as often as Google>
How to do things movies are a huge hit as well as selling video or branding ones. They are all the rage.

YouTube in a few minutes

One company allows you to make videos and offers a free trial to make as many as you want.
Furthermore, they have a great Affiliate program with regular monthly payment.

Samurai content is a winner in this and a very small learning curve to a massive market.

Videos are on an explosion path and you could be with this in just a short time.
I did a review of this product and you can see it at Content Samurai Review

7 Rules and 3 opportunities

There are probably many more things we can look at but by now you should be biting at the bit with enthusiasm and ready to start a journey.

Make residual affiliate marketing income from home by Peter Hanley